Refund & cancellation policy

This policy applies to paid plans for every Leo Apps Studio LLC product and is part of our Terms of Service.

Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly, as chosen at checkout) at the price shown at the time, until you cancel. For annual plans, we’ll email you a reminder before renewal, and we give advance notice of any price change.

How to cancel

Cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting an app or your account doesn’t cancel a subscription by itself.

Free trials

Where a free trial is offered (for example, Road Travel Pro), it’s limited to one per person, account and device. If you don’t cancel before it ends, it converts to a paid subscription. Leolens has no free trial.

Sureday is free to download and starts with a 7-day free trial, once per Apple Account. After the trial it’s a yearly auto-renewing App Store subscription, priced by how many people you track (US $9.99 to $24.99 a year). Unless you cancel at least 24 hours before the trial ends, it converts to the plan you chose. If a subscription ends, Sureday locks until you subscribe again; your data isn’t deleted. See the Sureday terms.

After Sunday Plus Annual includes a 7-day free trial for new subscribers. It is an auto-renewing App Store subscription: unless you cancel at least 24 hours before the trial ends, it converts to the paid annual plan. Plus Monthly has no trial.

Puddle Plus (yearly or monthly) includes a 7-day free trial for new subscribers on either plan. It is an auto-renewing App Store subscription: unless you cancel at least 24 hours before the trial ends, it converts to the plan you chose. The four free games stay free either way.

Refunds

• App Store purchases are processed by Apple, and only Apple can issue refunds. Request one at reportaproblem.apple.com.
• Web subscriptions (Stripe) aren’t refunded for partial periods after they renew. If you were charged in error, charged after cancelling, or couldn’t use the product because of a problem on our side, email us within 30 days and we’ll refund that charge.
• Leolens: if a technical failure on our side prevents delivery of a paid report, we’ll re-run it or refund that period.
• Discontinued products: if we discontinue a paid product, we’ll refund prepaid fees for the unused period.
• Nothing here limits any refund or withdrawal rights you have under local consumer law.

Approved refunds go back to your original payment method, usually within 5–10 business days.

Contact

Billing questions: leo.apps.studio@gmail.com. By mail: