Refund & cancellation policy

This policy applies to paid plans for every Leo Apps Studio LLC product and is part of our Terms of Service.

Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly, as chosen at checkout) at the price shown at the time, until you cancel. For annual plans, we’ll email you a reminder before renewal, and we give advance notice of any price change.

How to cancel

Cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting an app or your account doesn’t cancel a subscription by itself.

Free trials

Where a free trial is offered (for example, Road Travel Pro), it’s limited to one per person, account and device. If you don’t cancel before it ends, it converts to a paid subscription. Leolens has no free trial.

Refunds

• App Store purchases are processed by Apple, and only Apple can issue refunds. Request one at reportaproblem.apple.com.
• Web subscriptions (Stripe) aren’t refunded for partial periods after they renew. If you were charged in error, charged after cancelling, or couldn’t use the product because of a problem on our side, email us within 30 days and we’ll refund that charge.
• Leolens: if a technical failure on our side prevents delivery of a paid report, we’ll re-run it or refund that period.
• Discontinued products: if we discontinue a paid product, we’ll refund prepaid fees for the unused period.
• Nothing here limits any refund or withdrawal rights you have under local consumer law.

Approved refunds go back to your original payment method, usually within 5–10 business days.

Contact

Billing questions: leo.apps.studio@gmail.com. By mail: